HOme
Products
Core Products
Physical Cards For Collaboration & Management
Extracting The Best Part Of Every Article
VIP Membership Of Alphabag
Announcing Soon
Practical Manual To Develop Skill Set
Our Public Declaration Towards Work & Life
Integrated Solution For Strategy & Management
The Mega Course For Product Strategy, Design & Dev
Tailored Workshop & Consultancy Service
Support
Alphabag Deck Onboarding Manual
Onboarding flow after receiving the deck
Submit News Highlights
Provide content for Alphabag News
Shipping, Return and Refund Policy
The policy you may want to know
Frequently Asked Questions
Questions that you may want to ask
Company
About
Company's vision, core team & products
Blog
Our thoughts and news
Contact Us
Get in touch for any opportunities
Founder
About Kevin Hon Chi Hang
Press Kit
Download our brand assets here
Careers
Join us along with our adventure
Partnership
Sponsorship
Provide content for Alphabag News
Wholesale Inquiry
Sell our products via your network
SHOP
0
Your Cart
$ 0.00 USD
:
Remove
No items yet.
Be sure to check out the early bird offer of Alphabag Deck
Early Bird Offer
Product is not available in this quantity.
CB 002
Bot Onboarding
Tell users how to navigate the bot using different controls, and menus.
Explore Resources
Knowledge Brief
No items found.
Related Knowledge
Chatbot
User Flow
User Journey
Greeting Message
Randomize Error Responses
Default Reply
Chatbots only cover a small scope, but if you don’t make the scope clear, users will crash with everything your chatbot is not able to meet their expectations.
7 Things You Know in UX That Will Help You Design Chatbots
chatbotsmagazine.com
Bot Onboarding
Persona
Information Architecture
highlighted by
Benson Shen
Copywriter
Don’t use standalone questions as this this could encourage people to respond in the ways you don’t support. To avoid that add buttons with the specific answers to the message and ask people to choose one.
Conversational UX Design. All Facebook Messenger Bots Interactions
chatbotsmagazine.com
Bot Onboarding
Informational Bot
Utility Bot
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
Related Knowledge
CB 001
Chatbot
A chatbot is a service that you interact with via a chat interface. The result is like to texting with a friend, except the friend is the computer.
RA 008
User Flow
The steps a user performs to complete a task.
RA 007
User Journey
Identify the ideal scenarios to increase user engagement.
CB 004
Greeting Message
Primarily use for on-boarding, it’s the first thing that people see, so make a good impression here.
CB 006
Randomize Error Responses
Try not to repeat the same error message over and over again.
CB 005
Default Reply
Treat it as a 404 error message, obviously tell the user in a polite way that they’ve done is wrong.