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RA 008
User Flow
The steps a user performs to complete a task.
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Related Knowledge
Persona
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Rule of thumb for reaching product-market fit is when 40% of surveyed customers would be significantly disappointed if all of a sudden they could no longer access that product.
More Trial Users Is Not The Answer For Your Startup’s Growth
blog.kissmetrics.com
Onboarding
User Flow
Retention
highlighted by
Aki Yu
Developer
Wireframing and visual design should be one of the last steps, preceded by extensive research and understanding target users’ needs. The aspect of the most importance is actually invisible.
UX missing piece
blog.prototypr.io
User Research
Stakeholders Interview
User Flow
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
The personality of the chatbot is one of the most important points to take into account if we want our assistant to succeed. I always start researching who our early adopter will be and in which situation they will be talking to the chatbot. Once that I got a clear picture, I tailor-make a personality that fits perfectly with the user and with the specific situation.
Design Framework for Chatbots
chatbotsmagazine.com
Brand Personality
User Flow
Chatbot
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
A couple examples of this are Snapchat and Musical.ly, both products that are immensely popular but have fairly friction-full products. As Josh Elman argued over a year ago, the genius of these services was that they were optimizing for shareable design over intuitive design. In other words, instead of reducing friction, some friction was intentionally inserted to create opportunities for users to show and teach other users how to use the product.
In Products, as in Life, Not All Friction Is Bad
bettereveryday.vc
Onboarding
User Flow
Engagement Rate
highlighted by
Aki Yu
Developer
You should have specific paths that guide your users through the features, and those features will help them get to what they consider ‘success’. Once you know what their end goal is, you can design your website or tool’s flow to guide them there. This is done easily by asking what your users what to achieve, what they consider success.
How to Improve the UX of Your e-Commerce Website Visitors
designmodo.com
Onboarding
Customer Benefit
User Flow
highlighted by
Benson Shen
Copywriter
The overarching goal is to build a powerful “tree” of the mind with strong and deep roots, a massive trunk, and lots of sturdy branches. We use this tree to hang the “leaves” of experience we acquire, directly and vicariously, throughout our lifetimes: the scenarios, decisions, problems, and solutions arising in any human life.
Mental Models: The Best Way to Make Intelligent Decisions (113 Models Explained)
farnamstreetblog.com
What, How, Why
User Flow
Brand Mission
highlighted by
Benson Shen
Copywriter
If you are working in artificial intelligence, now is the time to bring IoT into your thinking. After all, most of the data you use in your AI systems is generated and delivered by IoT.
AI and IoT: Together at Last
medium.com
Data Model
Artificial Intelligence
User Flow
highlighted by
Benson Shen
Copywriter
“The business models for journalism are a real challenge,” Jimmy Wales, co-founder of Wikipedia told us.
Inside peek: Here’s how we built Wikitribune in 72 hours
thenextweb.com
Information Architecture
User Flow
Usability Test
highlighted by
Aki Yu
Developer
Because of the endless expenses every month and the lack of a system to keep track of who’s paying for what and when (solely relying on memory), I began to realise that such a system led to erratic expenditure which was difficult to keep track of.
Splitwise: a UX case study
medium.com
Persona
User Flow
Information Architecture
highlighted by
Benson Shen
Copywriter
It’s important to understand the current experience of how something works in order to design for an ideal one. Mapping out the current experience allows you to visualize points of a user experience which need to be addressed.
Journey Mapping is Key to Gaining Empathy
uxplanet.org
User Flow
User Journey
Brand Touchpoints
highlighted by
Benson Shen
Copywriter
Well-designed user experience, based on research of the market and target audience as well as nice and effective visual performance, grows the chances of getting profits: in e-commerce sphere, the connection between design and profits is tighter than anywhere else.
Sell Like Hotcakes: UI Designs for E-Commerce.
uxplanet.org
Product Page
Shopping Cart
User Flow
highlighted by
Benson Shen
Copywriter
You encounter UX writing every time you use an app or the internet. When it’s doing its job well, you don’t even notice it.
What is UX Writing?
medium.com
Copywriting
User Flow
Brand Touchpoints
highlighted by
Benson Shen
Copywriter
Designers help artificial intelligence make meaning of user inputs and the implicit signals associated with those inputs. On top of the AI understanding the whats, we decipher the whys from the users’ point of view.
Design makes AI smarter
uxdesign.cc
User Flow
Customer Benefit
Brand Core Values
highlighted by
Aki Yu
Developer
Design for scanning, not reading
F-Shaped Pattern for Reading Content
uxplanet.org
UI Pattern
User Flow
User Research
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
It’s necessary to define interactions and create a logical workflow, even when designing a VR experience. Even though it’s a virtual reality, UI design still takes center stage.
How VR Is Changing UX: From Prototyping To Device Design
uxplanet.org
User Research
Prototype
User Flow
highlighted by
Benson Shen
Copywriter
Our goal for the project was to recapture the magic of the early days of Uber. The original premise was simple: tap a button, get a ride. However, we weren't trying to revert to a simple past. Our ambitions were to create a strong foundation that embraced a rapidly evolving business and more diverse user base.
Perfecting the Pickup
simonpan.com
User Research
User Flow
User Journey
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
Make sure your storyboard leaves your audience with no doubt about the outcome of the story: if you’re describing an unfavorable situation — end with the full weight of the problem, if you’re presenting a solution — end with the benefits of that solution to your character.
Storyboarding in UX Design
babich.biz
Storyboard
Persona
User Flow
highlighted by
Kevin Hon Chi Hang
Founder of Alphabag
Related Knowledge
RA 006
Persona
Create user profiles based on available data and user interviews.
RA 011
User Research
Focuses on understanding user needs, behaviours, and motivations.
UX 002
Wireframes
A visual guide that represents the skeletal framework of a website or application.
AD 024
A/B Testing
A randomized experiment with two variants to determine which one performs better.
RA 018
Usability Test
Run tests on an existing product based on existing pain points.
RA 035
User Feedback
Always speak with customer care team to get on site feedback.